Important Information Regarding COVID-19
In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients, staff and community. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.
We have gone above and beyond recommendations by the Center for Disease Control and Prevention, the American Dental Association, and Occupational Safety and Health Administration, to help protect our patients and staff, until we have a better understanding and treatment for COVID-19.
Some of the changes that we have implemented include:
- Anyone experiencing flu-like symptoms, shortness of breath, cough, fever, headache, loss of smell or taste, other neurological symptoms or having had contact with any confirmed COVID-19 positive individuals two weeks prior to their scheduled appointment, is asked to call and reschedule their appointment. We will most likely reschedule for the following month as schedule permits.
- Due to the fact that we will be scheduling fewer patients each day, you may be offered fewer options for scheduling your appointment. Please be mindful of this when attempting to cancel or reschedule to allow us ample time to offer that appointment to others.
- We may offer additional appointments outside our regular office hours to accommodate our patients as needed.
- We are offering our first appointments of the day to our patients over the age of 65.
- ALL staff are required to wear masks when in the office and we kindly request our patients to do the same.
- We have hand sanitizer located at the front desk that we ask everyone to use when entering the office.
- Patient screening – Every patient that enters our practice is screened for symptoms and their temperature is checked with a “no touch” thermometer.
- Limiting number of patients in the reception area to one person at any given time. To ensure we are able to accomplish this goal, we are allowing more time for procedures and allowing time in between appointments. Please make sure you arrive on time. If you are going to be more than 5-10 minutes late, please contact us to ensure that we will still be able to see you. Also, please don’t arrive more than 5-10 minutes early as we need the time in between patients to disinfect the reception area. Please do not bring anyone with you to your appointment, unless it is a qualified caregiver or guardian.
- We have chosen to eliminate magazines in our reception area, since they could be a risk for virus transmission.
- We will disinfect the reception area, including countertops, doorknobs and bathroom keys, after each and every patient.
- We will continue to use FDA, CDC, and OSHA approved disinfectants and sterilization protocols to clean all rooms, work surfaces, and equipment.
- We will be using an isolation system that captures any aerosols created during procedures.
- We have added HEPA filtration units in the clinical area to clean the air throughout the day.
- We will be geared with the proper personal protective equipment (PPE) to ensure safety of staff and patients.
- We will address most administrative issues in the clinical area to limit your time in the reception area.
We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.
We look forward to seeing you all!
For further information, including measures to keep yourself healthy, visit the following links: